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Find quick answers to common questions
about our products, specifications,
ordering process and more.

Frequently Asked Questions

01 What does EverWood supply?

EverWood supplies decorative materials and modular housing solutions, including SPC Flooring, WPC Flooring, UV Panels, Acoustic Panels, Apple Cabin, Expandable Module, Space Capsule and Folding Box.

02 What should I include for a quote?

Please share the product name, preferred specifications (such as size, finish or design), estimated quantity and destination. The more details you provide, the faster and more accurately we can discuss your requirements.

03 Can I review samples or layouts?

Samples or layout drawings can be discussed based on your project needs. Availability and related terms may vary depending on the product and selected options. Please contact us to discuss the details.

04 How do I choose between panels and modular houses?

Share your application and project requirements. Panels and flooring are decorative materials, while modular houses provide living or working spaces.

05 Can I confirm the sizes and finishes?

Yes. Discuss the available sizes, finishes and configurations for the selected product before ordering.

06 Are product documents available?

Let us know which technical or quality documents you need. We can discuss the information available for your selected product.

07 How are the products packaged?

Packaging depends on the product, quantity and transport arrangements. Confirm any special packaging requirements in your enquiry.

08 Do you ship to my destination?

Share your destination country, port or delivery address so we can discuss available shipping arrangements.

09 What do I need to prepare for import and customs?

Confirm destination requirements with your local import or customs advisor and tell us which product documents are needed.

10 Are installation services provided?

Installation requirements vary by product and project. Discuss available guidance and arrangements before ordering.

11 What are your order terms?

Specifications, quantities, payment, delivery and other terms should be agreed in the quotation and order documents.

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